Privacy Policy

At José Taxes, we value your privacy and are committed to protecting the personal information you share with us through our website, forms, scheduling tools, chat features, email, and SMS communications. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with our website or services, including your name, phone number, email address, appointment details, service-related information, and any information you submit through contact forms, scheduling pages, chat widgets, or text messaging. We may also collect limited technical information such as IP address, browser type, device information, and website usage data through cookies or analytics tools.

How We Use Your Information

We use the information we collect to provide and improve our services, respond to inquiries, schedule and confirm appointments, send reminders, communicate service updates, share tax season information, and maintain our internal business records. We may also use your information to comply with legal, regulatory, and recordkeeping obligations.

SMS and Phone Communications

If you provide your phone number through our website, forms, calendar, chat widget, or other contact methods, you may consent to receive SMS or phone communications from José Taxes related to appointments, reminders, service updates, and tax-related information. Message frequency may vary, and message and data rates may apply depending on your mobile carrier. You may opt out of SMS communications at any time by replying STOP, and you may request assistance by replying HELP.

Email Communications

If you provide your email address, we may send you appointment confirmations, service-related updates, requested information, and occasional business communications relevant to your relationship with José Taxes. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message, when applicable.

How We Share Information

We do not sell your personal information. We may share your information with trusted service providers and technology platforms that help us operate our website, manage communications, schedule appointments, maintain customer records, or deliver services on our behalf. We may also disclose information when required by law, regulation, legal process, or to protect our legal rights.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction. While no method of transmission or storage can be guaranteed to be completely secure, we make reasonable efforts to safeguard the information entrusted to us.

Data Retention

We retain personal information for as long as necessary to provide services, fulfill the purposes described in this policy, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.

Your Choices and Rights

You may contact us to request updates to your information, ask questions about how your data is used, or request that we stop certain communications, subject to legal and operational requirements. If you no longer wish to receive SMS messages, reply STOP. If you need help regarding SMS communications, reply HELP.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. By continuing to use our site, you understand that these technologies may be used for site performance and analytics purposes.

Third-Party Links and Services

Our website may contain links to third-party websites or use third-party tools and platforms. We are not responsible for the privacy practices of third-party websites or services not controlled by José Taxes.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or about how your information is handled, please contact:

José Taxes
J & J Multiservices Express LLC
Kissimmee, Florida, USA
Website: https://josetaxes.com